In San Jose, a water heater company is not just installing tanks and troubleshooting pilot lights. It is running a real-time service business with dispatching, customer communication, invoicing, scheduling, inventory, route coordination, marketing, and reputation management all moving at once. That kind of operation depends on technology every single day. When the technology side is handled casually, small problems stack up fast. Missed calls turn into missed jobs. Slow computers delay estimates. Weak passwords expose customer data. A software outage can throw off dispatch for an entire day. In a competitive market like San Jose, that kind of friction costs…